Cancellation and Refund Policy
Updated at 2022-10-19
Paid subscriptions automatically renew until canceled. If you wish to cancel your subscription, you must contact us at least 48 hours before the end of the current billing period. Please make sure you provide your name and the email address used to subscribe. Your cancellation will take effect at the next payment date. There are no refunds on unused subscription periods.
For annual subscriptions: If you bought your subscription directly through our website, please email us at support@SongwritersdB.com to request a refund. We offer a full refund for requests made within 30 days of purchase. The cancellation period will expire after 30 days from the day after completion of your initial purchase date. To meet the cancellation deadline, it is sufficient that you send us your communication concerning your exercise of the cancellation right before the expiration of the 30-day period.
For monthly subscriptions: There are no refunds for monthly subscribers, but you can contact us to cancel your subscription so you will not have to pay for subsequent months. See above for instructions for cancellation.
If You Purchased Your Subscription Through Apple's App Store
If you subscribed to SongwritersdB through the Apple App Store you will need to contact Apple directly with your refund request. For your privacy, Apple doesn't allow us to request refunds, process refunds or manage your App Store account in any way.
Need more information regarding Apple refunds? Read about Apple's refund rules and process on their website at Request a refund for apps or content that you bought from Apple. [https://support.apple.com/en-us/HT204084]
If You Purchased Your Subscription Through the Google Play Store
You will need to request a refund through Google Play. On your computer, go to https://play.google.com/store/account. If this process does not work out for you, please email us at support@SongwritersdB.com for assistance and include a copy of your purchase receipt or your Google Play Order Number (begins with GPA) so we can find the purchase.